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	<title>The pm411.org Project Management Podcast &#187; Communication</title>
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		<title>Podcast episode 058:  virtual team tips with the cranky middle manager</title>
		<link>http://pm411.org/2010/04/11/podcast-episode-058-virtual-team-tips-with-the-cranky-middle-manager/</link>
		<comments>http://pm411.org/2010/04/11/podcast-episode-058-virtual-team-tips-with-the-cranky-middle-manager/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 01:51:45 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PM Books]]></category>
		<category><![CDATA[PM Links]]></category>
		<category><![CDATA[PM Podcasts]]></category>
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		<category><![CDATA[Teams]]></category>
		<category><![CDATA[cranky middle manager show]]></category>
		<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[pm software]]></category>
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		<category><![CDATA[remote team]]></category>
		<category><![CDATA[virtual team]]></category>
		<category><![CDATA[wayne turmel]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=1277</guid>
		<description><![CDATA[Recently I spoke with the very smart, funny, and dare I say, Cranky, Wayne Turmel about virtual teams.  Wayne Turmel is the president of Greatwebmeetings.com, as well as the host of one of the world's most successful business podcasts, The Cranky Middle Manager Show.  The BBC, ABC and BusinessWeek Online have called Cranky Middle Manager one of the best HR blogs out there.  And Wayne's book 6 Weeks to a Great Webinar: Generate Leads and Tell Your Story to the World is the leading web presentation book on Amazon.com.  Wayne is also a contributor to BNET.]]></description>
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		<slash:comments>19</slash:comments>
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		<title>Podcast episode 057:  Tom Peters Speaks Out about Toyota Recalls</title>
		<link>http://pm411.org/2010/03/28/podcast-episode-057-tom-peters-speaks-out-about-toyota-recalls/</link>
		<comments>http://pm411.org/2010/03/28/podcast-episode-057-tom-peters-speaks-out-about-toyota-recalls/#comments</comments>
		<pubDate>Mon, 29 Mar 2010 02:21:41 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Accountability]]></category>
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		<category><![CDATA[al dunlap]]></category>
		<category><![CDATA[apple]]></category>
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		<category><![CDATA[auto manufacturers]]></category>
		<category><![CDATA[chevrolet]]></category>
		<category><![CDATA[Chrysler]]></category>
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		<category><![CDATA[GM]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[Honda]]></category>
		<category><![CDATA[ibm]]></category>
		<category><![CDATA[in search of excellence]]></category>
		<category><![CDATA[johnson&johnson]]></category>
		<category><![CDATA[nike]]></category>
		<category><![CDATA[Nissan]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[recall]]></category>
		<category><![CDATA[safety]]></category>
		<category><![CDATA[starbucks]]></category>
		<category><![CDATA[the little big things]]></category>
		<category><![CDATA[thriving on chaos]]></category>
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		<category><![CDATA[tom peters]]></category>
		<category><![CDATA[toyota]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=1117</guid>
		<description><![CDATA[I was recently joined by best selling author and Management guru Tom Peters to discuss his perspective on the Toyota recalls.  Tom and I also talked about where other major companies such as Dell, Starbucks, Nike, Apple, Google, GM, IBM, Johnson &#038; Johnson, and Honda fall on that elusive spectra known as "Excellence".  By the way, if somehow you have not heard of Tom Peters:  Simply put, Tom Peters is the last of the still living and truly great 20th Century management thought leaders and, incidentally, is more relevant in today's business environment than ever before.]]></description>
		<wfw:commentRss>http://pm411.org/2010/03/28/podcast-episode-057-tom-peters-speaks-out-about-toyota-recalls/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
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		<item>
		<title>What we can learn from &#8220;Undercover Boss&#8221;</title>
		<link>http://pm411.org/2010/02/09/what-we-can-learn-from-undercover-boss/</link>
		<comments>http://pm411.org/2010/02/09/what-we-can-learn-from-undercover-boss/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 04:39:23 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Accountability]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Leading]]></category>
		<category><![CDATA[Lessons Learned]]></category>
		<category><![CDATA[Meetings]]></category>
		<category><![CDATA[PM Reviews]]></category>
		<category><![CDATA[Teams]]></category>
		<category><![CDATA[cbs]]></category>
		<category><![CDATA[jobs]]></category>
		<category><![CDATA[Larry O'Donnell]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[superbowl]]></category>
		<category><![CDATA[The apprentice]]></category>
		<category><![CDATA[undercover boss]]></category>
		<category><![CDATA[waste management]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=941</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail Okay, so I just got around to watching the debut of the new CBS reality show, Undercover Boss, which I recorded after the Superbowl on Sunday evening. I am really not a fan of reality shows, although I did watch the first season of The Apprentice back in 2004 since it had project managers competing to secure a single lucrative position of overseeing the building of Trump International Hotel and Tower in Chicago, Illinois. After watching the first few episodes of The Apprentice, I actually felt anxious.  I think that The Donald’s continual criticizing, interrupting, and “you’re fired” climaxes of each board room episode of The Apprentice struck a little too close to reality for me.  I have never been fired, but I have been in my share of meetings and board rooms where politics are at play, people’s defenses are bristling, and at times career paths are changed.  I have found that these corporate situations often have an appearance more like a scene from [...]]]></description>
		<wfw:commentRss>http://pm411.org/2010/02/09/what-we-can-learn-from-undercover-boss/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
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		<item>
		<title>Podcast episode 050:  wrike and pm 2.0</title>
		<link>http://pm411.org/2009/11/20/podcast-episode-050-wrike-and-pm-2-0/</link>
		<comments>http://pm411.org/2009/11/20/podcast-episode-050-wrike-and-pm-2-0/#comments</comments>
		<pubDate>Sat, 21 Nov 2009 01:34:05 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PM Links]]></category>
		<category><![CDATA[PM Podcasts]]></category>
		<category><![CDATA[PM Websites]]></category>
		<category><![CDATA[Software Tools]]></category>
		<category><![CDATA[Teams]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[wrike]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=806</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail Today we talk with Andrew Filev.  Andrew has been managing software teams since 2001 with the help of new-generation collaboration and management applications. His best practices are based on implementation of Enterprise 2.0 software in project management. Now Andrew is an expert in project management, a successful software entrepreneur and the CEO at Wrike.com, online project management software. Andrew is also the author of some influential project management articles, including works for Cutter IT Journal, Web 2.0 Journal and Agile Journal. Andrew is often invited to speak at conferences, symposiums and seminars. Andrew has given speeches on new trends in project management and on implementing Enterprise 2.0 strategies. He spoke at such events as the PMI Silicon Valley Tools and Techniques Forum, Office 2.0 Conference, Enterprise 2.0 Conference, Project Management Symposium and others. Andrew’s ideas about improving traditional project management are reflected in his popular Project Management 2.0 blog (http://www.wrike.com/projectmanagement). In today’s episode we find out more about Wrike and what Project Management 2.0 is [...]]]></description>
		<wfw:commentRss>http://pm411.org/2009/11/20/podcast-episode-050-wrike-and-pm-2-0/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Podcast episode 048:  Announcing Mindjet Catalyst</title>
		<link>http://pm411.org/2009/10/05/announcing-mindjet-catalyst/</link>
		<comments>http://pm411.org/2009/10/05/announcing-mindjet-catalyst/#comments</comments>
		<pubDate>Tue, 06 Oct 2009 04:01:39 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Meetings]]></category>
		<category><![CDATA[PM Podcasts]]></category>
		<category><![CDATA[PM Services]]></category>
		<category><![CDATA[Software Tools]]></category>
		<category><![CDATA[Teams]]></category>
		<category><![CDATA[catalyst]]></category>
		<category><![CDATA[mindjet]]></category>
		<category><![CDATA[mindmanager]]></category>
		<category><![CDATA[mindmapping]]></category>
		<category><![CDATA[online collaboration]]></category>
		<category><![CDATA[pm 2.0]]></category>
		<category><![CDATA[project management 2.0]]></category>
		<category><![CDATA[scott raskin]]></category>
		<category><![CDATA[virtual teams]]></category>

		<guid isPermaLink="false">http://1927122623</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail Today I am extremely excited about a major product announcement from Mindjet, the makers of MindManager mindmapping software.  In today&#8217;s podcast I talk with Mindjet CEO Scott Raskin about a new collaborative Project Management 2.0 tool from Mindjet that is the only platform that combines mindmapping with secure online document and file sharing, secure workspaces,  integrated web chat, and web conferencing technologies. The visual nature of Mindjet’s information and idea mapping application (mind mapping) efficiently captures and organizes complex ideas and processes—from the big picture down to the smallest details—in a way that is easy for everyone on a project team to comprehend. It makes it possible for teams to quickly arrive at a common understanding of any given issue, opportunity or project, and then easily engage with the most relevant information to turn ideas into action. By combining these unique and proven benefits of information and ideas mapping application with online document and file sharing, secure workspaces and fully featured web conferencing, groups can now overcome [...]]]></description>
		<wfw:commentRss>http://pm411.org/2009/10/05/announcing-mindjet-catalyst/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
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		<item>
		<title>Are you Connected?</title>
		<link>http://pm411.org/2009/08/30/are-you-connected/</link>
		<comments>http://pm411.org/2009/08/30/are-you-connected/#comments</comments>
		<pubDate>Mon, 31 Aug 2009 00:38:06 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Networking]]></category>
		<category><![CDATA[PM Links]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[pm groups]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=654</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail Communication is 90% of a project manager&#8217;s job. As such, we need to be sure to share ideas and network with each other in order to stay current in our industry. Each of our free forums below allow members to post, network, and share ideas with each other. Click on any of them to find others from around the world that have already reached out to meet other project managers. Also, I encourage each of you to reach out and leave comments on the posts and articles at the pm411.org website that interest you. Your comments, thoughts, and insights will undoubtedly help others in your field and will inspire new and interesting discussions and maybe even new topics for future podcasts. As always &#8211; thanks for the great support of this podcast and for listening! How do you stay connected with other project managers outside of your organization? Connect with us by leaving a comment to let us know! Sign up for The pm411.org Project [...]]]></description>
		<wfw:commentRss>http://pm411.org/2009/08/30/are-you-connected/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<item>
		<title>The Bigg Success Show:  Five tips for more effective status reports</title>
		<link>http://pm411.org/2008/08/07/the-bigg-success-show-five-tips-for-more-effective-status-reports/</link>
		<comments>http://pm411.org/2008/08/07/the-bigg-success-show-five-tips-for-more-effective-status-reports/#comments</comments>
		<pubDate>Thu, 07 Aug 2008 18:49:15 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PM Podcasts]]></category>
		<category><![CDATA[Templates]]></category>
		<category><![CDATA[status reports]]></category>
		<category><![CDATA[stoplight reporting]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=300</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail Recently I was interviewed on one of my favorite podcasts, The Bigg Success Show, and I provided George and Mary-Lynn with 2 Tips for More Effective Project Status Reports. Below I provide three additional tips for a total of five tips that will help you write status reports that people will actually read! Tip #1 &#8211; Know your audience! Ask yourself these questions: Who will be reading your status report?  Team members? Management? Your customer? What level of detail does your audience require?  Don&#8217;t make your audience dig through lots of details to get the information they really want. How frequently does your audience need updates &#8211; Daily, Weekly, Monthly? Tip #2 &#8211; Focus only on the exceptions! Look at just those issues that have changed since your previous report.  This will give your audience just the information that has changed since last report.  This will also help keep your report short and concise. Tip #3 &#8211; Make your report easy to read! Allow your [...]]]></description>
		<wfw:commentRss>http://pm411.org/2008/08/07/the-bigg-success-show-five-tips-for-more-effective-status-reports/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Podcast episode 033:  project management presentation skills (part 2 of 2)</title>
		<link>http://pm411.org/2008/07/01/podcast-episode-033-project-management-presentation-skills-part-2-of-2/</link>
		<comments>http://pm411.org/2008/07/01/podcast-episode-033-project-management-presentation-skills-part-2-of-2/#comments</comments>
		<pubDate>Tue, 01 Jul 2008 18:33:17 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PM Podcasts]]></category>
		<category><![CDATA[presentations]]></category>
		<category><![CDATA[speeches]]></category>
		<category><![CDATA[visual aids]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=222</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail In today&#8217;s second of two podcasts in a series on project management presentation skills, we conclude our discussion with Joe Friedman, of the consulting group Zehren-Friedman Associates, Ltd. Show Commentary In Part 1 of 2, Joe and I discussed why people tend to become anxious when it comes to public speaking, how to overcome the jitters of speaking in front of a group, and the steps to take to prepare for an informational or persuasive presentation.  In Part 2, Joe and I continue our discussion on presentation skills with discussions on visual aids, basic delivery tips, answering questions during a presentation, and being prepared when interviewed by the media.  These suggestions can help you become better at project management presentations as well as day-to-day speaking with others. Visual Aids Once you have put your content together as we discussed in Part 1, you need to determine what visual aids you want to use during your presentation.  As part of the planning process you need to determine [...]]]></description>
		<wfw:commentRss>http://pm411.org/2008/07/01/podcast-episode-033-project-management-presentation-skills-part-2-of-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Podcast episode 032:  project management presentation skills (part 1 of 2)</title>
		<link>http://pm411.org/2008/06/09/podcast-episode-032-project-management-presentation-skills/</link>
		<comments>http://pm411.org/2008/06/09/podcast-episode-032-project-management-presentation-skills/#comments</comments>
		<pubDate>Tue, 10 Jun 2008 03:01:20 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PM Podcasts]]></category>
		<category><![CDATA[presentations]]></category>
		<category><![CDATA[speeches]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=219</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail In today&#8217;s first of two podcasts in a series on project management presentation skills, we welcome backJoe Friedman, of the consulting group Zehren-Friedman Associates, Ltd. Joe holds a BSBA and MBA from Ohio State University and has over 25 years of sales, sales management and training / consulting experience.  With many years providing sales and management training programs at Northeastern Illinois University, First National Bank of Chicago, and The Executive Technique, a firm specializing in presentation skills training, Joe teamed up with David Zehren in 1993 to create Zehren-Friedman Associates, Ltd.  Their 13-person firm is entering its 18th year in business and specializes in teaching the &#8220;persuasive arts&#8221; of selling, presenting, negotiating and influencing.  Clients are in a wide variety of industries, from banking to healthcare to printing to advertising to services to manufacturing and everything in-between.  Joe is responsible for client development, program delivery, people development within the firm, and holds the title of CFO. Show Commentary People generally dislike public speaking because it tends to make [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Are you influencing or manipulating your team?</title>
		<link>http://pm411.org/2008/05/17/are-you-influencing-or-manipulating-your-team/</link>
		<comments>http://pm411.org/2008/05/17/are-you-influencing-or-manipulating-your-team/#comments</comments>
		<pubDate>Sun, 18 May 2008 03:11:45 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Negotiating]]></category>
		<category><![CDATA[Teams]]></category>
		<category><![CDATA[changing minds]]></category>
		<category><![CDATA[influencing]]></category>
		<category><![CDATA[manipulation]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=210</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail I believe that you cannot change anyone&#8217;s mind.  And no one can change your mind.  Only you can decide to change your own mind.  But, you can influence others to decide to change their minds.  It is also possible to manipulate people to decide to change their minds.  A website chocked full of examples of both techniques is ChangingMinds.org. I am pretty intrigued with the art of influencing others and I am constantly looking for new ways to do so.  However, this is different than manipulating others.  I make a conscious effort not to manipulate others.  So what is the difference between influence and manipulation? Merriam-Webster defines influence as &#8220;the act or power of producing an effect without apparent exertion of force or direct exercise of command&#8221;, whereas manipulation is &#8220;to control or play upon by artful, unfair, or insidious means especially to one&#8217;s own advantage.&#8221; David Maxfield states in The Influencer Blog that a good check for whether you are trying to influence or manipulate someone is through using [...]]]></description>
		<wfw:commentRss>http://pm411.org/2008/05/17/are-you-influencing-or-manipulating-your-team/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Podcast episode 028:  Project management in the real world with Elizabeth Harrin</title>
		<link>http://pm411.org/2008/04/14/episode-028-project-management-in-the-real-world-with-elizabeth-harrin/</link>
		<comments>http://pm411.org/2008/04/14/episode-028-project-management-in-the-real-world-with-elizabeth-harrin/#comments</comments>
		<pubDate>Tue, 15 Apr 2008 04:40:00 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
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		<category><![CDATA[blogs]]></category>
		<category><![CDATA[books]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=202</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail Get the pm411.org Project Management Podcast delivered by email for free! &#8211; Your email address and personal information are confidential and will never be sold or rented. I recently had the opportunity to speak with author and blogger, Elizabeth Harrin, of London, England.  Elizabeth is the author of the book Project Management in the Real World and has nearly a decade of experience in managing projects. She is a PRINCE2 practitioner and is trained in the Six Sigma process improvement methodology. Elizabeth has led a variety of IT and process improvement projects including those involving e-commerce, communications, and managing business change.  In addition to writing books, Elizabeth also writes the irreverent and popular blog A Girl&#8217;s Guide to Managing Projects. During our conversation Elizabeth and I chatted about her book, her blog, and lots of other great stuff&#8230;   like extreme ultraviolet imaging space mass spectrometers! Project Management in the Real World Elizabeth decided to write the book that she had wanted to read when she [...]]]></description>
		<wfw:commentRss>http://pm411.org/2008/04/14/episode-028-project-management-in-the-real-world-with-elizabeth-harrin/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
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		<title>Having a robust governance process</title>
		<link>http://pm411.org/2008/04/12/having-a-robust-governance-process/</link>
		<comments>http://pm411.org/2008/04/12/having-a-robust-governance-process/#comments</comments>
		<pubDate>Sat, 12 Apr 2008 17:35:32 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PM Methodology]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[monitoring and controlling]]></category>

		<guid isPermaLink="false">http://pm411.org/?p=199</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail Our guest blogger Ron Rosenhead helps people deliver projects. He is a professional speaker, trainer, coach and author all in the field of project management. He can be contacted at http://www.projectagency.co.uk/contactus.html  or on +44(0) 208 446 7766. To get your free e-course, go to www.projectagency.co.uk So, you are organised, have identified the stakeholders as well as project risks (and you are actively managing both), you have planned the project and you are all ready to deliver&#8230;.. But, have you developed a monitoring and control process for your project &#8211; an essential part of project management and work generally? One person who attended one of our project management training courses suggested that: &#8220;A project goes over its deadline a day at a time, a day at a time a day at a time. We have no excuse for not knowing. We should actively monitor and control our projects from business case through to closure.&#8221; This person had had some really bad experiences and wanted others who [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>The front fell off</title>
		<link>http://pm411.org/2008/03/23/the-front-fell-off/</link>
		<comments>http://pm411.org/2008/03/23/the-front-fell-off/#comments</comments>
		<pubDate>Sun, 23 Mar 2008 07:26:29 +0000</pubDate>
		<dc:creator>Ron Holohan, MBA PMP</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PM Video]]></category>
		<category><![CDATA[mistakes]]></category>

		<guid isPermaLink="false">http://pm411.org/2008/03/23/the-front-fell-off/</guid>
		<description><![CDATA[Subscribe to the comments for this post? Tweet This! Share this on Facebook Share this on LinkedIn Post on Google Buzz Email this via Gmail Add this to Google Reader Email this via Yahoo! Mail www.youtube.com/watch?v=WcU4t6zRAKg Communicating bad news is usually not easy.  Matter of fact, it never is.  But, it is a imperative to be able to communicate bad news to your stakeholders without trying to paint an unrealistic rosy picture.  Through communicating bad news with honesty and sincerity, you and your team can grow and learn from your mistakes or less than stellar results. Here are some tips on how to communicate and explain bad news well. 1.) Stick with the facts Focus on facts and reliable data rather than opinions, emotions, or finger pointing.  Otherwise, circular logic and miscommunication can be the result. 2.) Take responsibility when appropriate It takes a good deal of self-confidence and character to admit when you make a mistake.  But, respect and trustworthiness can be solidified by accepting accountability when you are the one responsible for the mistake. 3.) Communicate solutions, not just problems Now that you know what went wrong, how will it be prevented in the future?  How can you learn from this and use [...]]]></description>
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		<slash:comments>0</slash:comments>
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